VP, Business Initiatives
Comcast – Greater Boston Region

Gadsen works to update and reshape service centers as part of a Comcast nationwide initiative. Many of the best practices developed by Gadsden’s team in Boston have been utilized by Comcast’s national team. Her top Achievement in 2011? “I launched with my team a national Voice of the Customer survey to gather customer feedback,” she says. “Our Guarantee results are the best in the company.”

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NCTA Defends Contracts with Apartments, Condos

NCTA is on the defensive when it comes to exclusive marketing agreements, term wiring deals and other arrangements for broadband in apartments, condos and other multiple tenant environments.

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