Corporate Senior Director, System Operations Center
Cox Communications 

Boudreau got her start in telecom with “a part-time job in customer care [that] quickly turned into a 20-year career that’s still going.” In her latest role at Cox, Boudreau recently piloted a national effort to transform the company’s systems operations centers (SOC). By reducing SOCs from 16 independent markets to six regionally aligned systems, she helped reduce expenses by 30% while improving the customer experience and critical business metrics. Boudreau is active with WICT, and a key mentor in the industry. “The opportunities for young women looking to break into cable are vast, and continuing to grow,” she says.

The Daily


YouTube Originals No More, Daniels Departing

Susanne Daniels , YouTube ’s Global Head of Originals, is stepping down on March 1 and the company as a whole is pivoting away from its YouTube Originals initiative. While its YouTube Originals slate won’t

Read the Full Issue
The Skinny is delivered on Tuesday and focuses on the cable profession. You'll stay in the know on the headlines, topics and special issues you value most. Sign Up


Jan 21
Cablefax 100 – 2022 Nominations Due: January 21, 2022
Mar 11
The FAXIES 2022Entry Deadline: March 11
Apr 1
Cablefax Top Ops – 2022Nominations Due: April 1, 2022
Jun 3
The Diversity List – 2022Nomination Deadline: June 3
Aug 12
Most Powerful Women – 2022Nominations Due: August 12
Full Calendar


Seeking an INDUSTRY JOB?

Hiring? In conjunction with our sister brand, Cynopsis, we are offering hiring managers a deep pool of media-savvy, skilled candidates at a range of experience levels and sectors, The result will be an even more robust industry job board, to help both employers and job seekers.

Contact for more information.