Washburn is a tireless advocate who works overtime to ensure that TWC.com has the best content and customer responsiveness possible. And based on the testimonials we’ve seen, he’s doing an incredible job. For example, his Inbound Writer project combines data, analytics and automation to create predictive analytics for content while he has instituted other initiatives designed to improve the customer experience.

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FCC Launches Update to Broadband Health Map

The FCC updated its Mapping Broadband Health in America platform Friday to include new variables to better examine maternal health. Now, the platform allows users to visualize and survey

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