VP, Business Support Systems
Time Warner Cable

Everman has certainly made good on her 2008 Woman of the Year award from WICT/SCTE/Communications Technology. Her efforts in building Time Warner’s Customer Care Value Creation (CVC) program and the Advanced Agent Desktop for customer service reps became industry benchmarks. She calls the award “one of my proudest moments, joining an amazing group of women who helped chart the course for other women in the industry to follow. It was a truly humbling experience.”

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FCC Launches Update to Broadband Health Map

The FCC updated its Mapping Broadband Health in America platform Friday to include new variables to better examine maternal health. Now, the platform allows users to visualize and survey

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