VP, Marketing
WOW!

After directing the launch in 2005 of WOW! phone service, the company’s fastest-growing product line, Brown has been on a steady path of leadership within the WOW! executive ranks. In addition to phone service, Brown leads the strategic development and implementation of the company’s video and Internet service and last year oversaw the policy and process changes to make WOW! a recognized CLEC and bring phone services in-house. She views innovations that augment the customer experience as the most exciting recent trend in cable and notes, “Companies and organizations can foster the growth and success of women by providing tangible support for a healthy work-life balance.”

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Tuesday–June 24

Verizon Unveils Changes to Help Customer Experience

Verizon introduced a litany of customer-centric enhancements across support, digital services and retail Tuesday. The mobile giant is offering customers the chance to interact with a new “Customer

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