Comcast saw that mobile usage was on the rise, so it used 2013 to enhance the mobile buy through experience and streamline online ordering. Personalized messaging and dynamic content also was key in improving the overall Comcast.com experience. The site grew 35% in 2013, with the percentage of customers managing their accounts online totaling 33% last year, up 460 basis points year over year.

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Friday–September 12

Father of Cable Modem’s Untold Story in New Book

September seems to be the unofficial month for industry book releases, but when it comes to Rouzbeh Yassini-Fard’s “The Accidental Network,” it has taken years to get around to explaining how his struggling LANcity created the cable modem and transformed the internet forever.

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