With more than 600K route miles of coax throughout Comcast’s nationwide footprint, wind storms, squirrel/rodent teeth and even errant bullets can cause unforeseen signal degradation and outages. Finding those damaged parts isn’t easy. Enter Network Scout Flux, which pinpoints the precise location of signal impairments and fixes network problems before they impact customers. As a result, care center call volumes go down. Some 20K Comcast technicians across the U.S. now use the tool to locate and correct plant problems before they occur. Comcast reports that before Scout repeat trouble calls resulted in the need to roll a truck 40% of the time. With Scout, repeat trouble calls shrunk to 25%, and were resolved within 24 hours. It’s a game changer.

The Daily

Subscribe

Sinclair Takes $500,000 Fine in Hot Wheels Case

Sinclair has agreed to make a voluntary contribution of $500,000 to the U.S. Treasury and implement compliance plans to resolve FCC investigations and issues surrounding compliance with rules that limit the

Read the Full Issue
The Skinny is delivered on Tuesday and focuses on the cable profession. You'll stay in the know on the headlines, topics and special issues you value most. Sign Up

Calendar

Sep 11
2025 Faxies Awards Faxies Nominations Open! Final deadline: 4/4/25
Full Calendar

Jobs

Seeking an INDUSTRY JOB or hiring for one?
VIEW JOBS

In conjunction with our sister brand, Cynopsis, we are offering hiring managers a deep pool of media-savvy, skilled candidates at a range of experience levels and sectors. The result will be an even more robust industry job board, to help both employers and job seekers.

Contact Carley Ashley, [email protected], for more information about posting a job on the website and our Jobs newsletter, sent twice weekly to 85,000 media professionals.