Known for building strong teams and collaborative relationships, McIntosh knows how to motivate her colleagues and co-workers to do their best in every situation. In overseeing customer care operations of the company’s rapidly growing Business Class division, she constantly finds new ways to deliver superior customer experiences for all commercial customers. Asked how she defines success, McIntosh says it’s simple: “For me success is doing what you love and doing it well.”

Best business advice you’ve received?

Take care of your customers, take care of your employees, play big and focus on the “big rocks”…

What’s been the biggest story in cable this year?

Consolidation.

How do you define success?

For me success is doing what you love and doing it well.

The Daily

Subscribe
Friday–December 13

State of DEI: NAMIC, AIM Analyze Workforce Representation

At a time when investments in DEI efforts are being questioned, NAMIC is checking in to remind the industry of the tangible change these initiatives are making.

Read the Full Issue
The Skinny is delivered on Tuesday and focuses on the cable profession. You'll stay in the know on the headlines, topics and special issues you value most. Sign Up

Calendar

Apr 16
Cablefax 100 Awards Nominations Open November 13th, 2024.
Full Calendar

Jobs

Seeking an INDUSTRY JOB or hiring for one?
VIEW JOBS

In conjunction with our sister brand, Cynopsis, we are offering hiring managers a deep pool of media-savvy, skilled candidates at a range of experience levels and sectors. The result will be an even more robust industry job board, to help both employers and job seekers.

Contact Carley Ashley, [email protected], for more information about posting a job on the website and our Jobs newsletter, sent twice weekly to 85,000 media professionals.