Bright House Networks
Who wouldn’t want to work for Steve Miron and Nomi Bergman? Exactly, which explains why so many of the employees at Bright House Networks are proud to call this company home. With the need for large numbers of CSRs, field techs and tech support staff to operate such a capital intensive business, cable operators often face higher-than-average turnover rates. But Bright House’s rate was only 13% in 2011 (and only about 16% for its CSRs), a testament to its strong commitment to employee welfare. Among perks: Educational assistance to employees and a scholarship program for eligible dependents, adoption assistance, a flexible spending account option for daycare services, flextime and telecommuting in some departments, and an employee referral program. In addition, Bright House since 2005 has operated the Women’s Leadership Circle, a formal women’s mentoring program that connects mid-level supervisors and managers to top execs and puts them on the potential fast-track to advancement. And again, who wouldn’t want to work for Steve and Nomi? Yep.