AT&T is rolling out a free Troubleshoot & Resolve app under “Help” in the U-verse TV menu.

The on-screen TV app:

  • Provides an up-to-date status of U-verse TV service with a U-verse Service Check.
  • Offers step-by-step guides, including images and tips, to address common questions.
  • Allows subs to request a call from a customer service agent if they have any questions.

In addition to making U-verse support accessible through an interactive TV app, U-verse customers can make changes to their subscription from their TV screen. With U-verse TV Account Manager application, launched in August 2010, U-verse customers can make TV-package upgrades, compare TV packages, view channel lineups, view their account summary, view product overviews and ordering information on U-verse High Speed Internet and U-verse Voice, and more with a click of their remote.

The Daily


Flay Sticking with Food Network

Bobby Flay signed a new three-year exclusive deal with Food Network for the development of new content for both the linear network and on other properties in the Discovery portfolio. Additional episodes of

Read the Full Issue
The Skinny is delivered on Tuesday and focuses on the cable profession. You'll stay in the know on the headlines, topics and special issues you value most. Sign Up


Dec 3
Cablefax Program Awards Call for Entries
Dec 7
Most Powerful Women Celebration Register to Join Us in NYC to Celebrate!
Full Calendar


Seeking an INDUSTRY JOB?

Hiring? In conjunction with our sister brand, Cynopsis, we are offering hiring managers a deep pool of media-savvy, skilled candidates at a range of experience levels and sectors, The result will be an even more robust industry job board, to help both employers and job seekers.

Contact for more information.