Convergys’ Kevin Todd Baxter is headed to Charter, where he’ll serve as vp, customer care for its Southeast operating div. He succeeds Tracy Pitcher, who was named project leader of the MSO’s "Focus on Excellence" initiative.

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Friday–December 13

State of DEI: NAMIC, AIM Analyze Workforce Representation

At a time when investments in DEI efforts are being questioned, NAMIC is checking in to remind the industry of the tangible change these initiatives are making.

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