Following a FCC Enforcement Bureau investigation pursuant to customer complaints that began in 2009, AT&T will pay $700,000 as part of a consent decree to resolve complaints that the company switched certain consumers to its mandatory monthly wireless data plans even though it had promised they could retain their existing pay-as-you-go data plans under a "grandfather" clause. The carrier agreed to refund excess charges paid by individual customers (in some cases totaling $25 to $30 a month) depending on data us. Also under the terms of the Consent Decree, AT&T will make a voluntary $700,000 payment to the U.S. Department of Treasury along with the customer refunds. AT&T also agreed to provide better consumer notification, training of customer-care reps and periodic compliance reports to the FCC.

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Charter CEO Talks Broadband Moves, Next Steps for Video

For Charter CEO Chris Winfrey, when you push one-time events aside, the underlying trend for subscribers is actually slightly better YOY.

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