Integrated Broadband Services will provide fully integrated diagnostics and network management services to Choice Cable TV of Puerto Rico. IBBS, which currently works with 15 cable operators throughout the Caribbean and Latin America area (CALA), will furnish Choice with a full-service solution for its high-speed Internet product, intending to quickly and cost-effectively address and resolve customer issues, reduce truck rolls, call handle time and mean-time-to-repair, as well as drive higher levels of organizational performance. Choice Cable TV will utilize IBBS’ Broadband Explorer (BBX) hosted Diagnostics software.

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CableLabs Explores a New Connectivity Era That Is About More Than Just Speed

Internet speed records are all the rage these days, with two separate breakthroughs making the headlines recently. One is more in the distant future, but the other hits closer to home.

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