Customer-service provider Jacada Inc. is providing a customer service enterprise software solution to Ziggo, reportedly the largest cable operator in the Netherlands, serving nearly 3 million households. The multiyear deal has Jacada will supplying Ziggo with solutions to integrate and automate vital applications enabling contact-center interactions along with automation to customer-service processes.

The Daily


Technology Partnerships

Cisco and the NFL announced a multi-year partnership that names the former as an official technology partner of the sports league. The pair will jointly develop a Connected League Platform that would create a stronger connectivity foundation for the league with improved speeds, intelligence and security. Cisco will also contribute to the NFL’s Inspire Change […]

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