Convergys Corporation is pre-integrating ICOMS 9 with Convergys CRM, powered by Microsoft Dynamics CRM. The ICOMS 9 next generation solution uses flexible offer management configuration and intelligent technology to improve up-sell, cross-sell, and new acquisition processes and drive new revenue growth. ICOMS 9 will enable operators to adopt a complete customer-centric approach through personalization of services, offers, and customer experience.

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Levin Reads Tea Leaves on Starlink’s Place in BEAD

New Street Research analyst and Brookings nonresident senior fellow Blair Levin has been peppered with all sorts of questions about Donald Trump’s second term as president.

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