Convergys Corporation is pre-integrating ICOMS 9 with Convergys CRM, powered by Microsoft Dynamics CRM. The ICOMS 9 next generation solution uses flexible offer management configuration and intelligent technology to improve up-sell, cross-sell, and new acquisition processes and drive new revenue growth. ICOMS 9 will enable operators to adopt a complete customer-centric approach through personalization of services, offers, and customer experience.

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Friday–January 16

FCC Getting New Round of Broadcast Ownership Input

Reply comments are due today at the FCC on its quadrennial review of broadcast ownership rules. That means it’ll probably be Monday before the FCC posts them all, and while many comments are likely to restate entrenched positions, a few new threads may still emerge.

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Jan 16
Cablefax 100 Awards 2026 CFX100 2026 | Nomination Deadline
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