Looking to boost in-home broadband connection, Charter is offering a new WiFi router to existing and new subscribers. Featuring dual band capability, the gear allows customers to use the less congested 5 GHz frequency band while simultaneously operating a network on the 2.4GHz band to ensure older devices that aren’t 5.0GHz capable can still connect. The cable operator claimed it’s the only Internet service provider among its competitors that offers a dual band concurrent WiFi solution.

Meanwhile, the router uses high-powered radios seeking to provide better range. During both testing in Charter’s labs and independent testing in a third-party test facility, the device can deliver up to 30 Mbps about 120 feet from the router, the company said. That means customers can have multiple high bandwidth applications running simultaneously, it said.

"The Charter WiFi router is the heart of a home’s network, responsible for powering our fast Internet speeds over Wi-Fi," said Rich DiGeronimo, Charter Senior Vice President, Product and Strategy. "Faster speeds required a better router.  We selected this router after extensive testing against a variety of high-performance Wi-Fi equipment.  We’re confident this solution provides an optimal Wi-Fi experience to our customers.  Of course, as Wi-Fi technology rapidly evolves, our goal will remain to deliver the best in-home Wi-Fi experience available.  And Charter’s professional installation and support give customers peace of mind.  If the router is defective, we will replace it." 

The Daily



Charter upped Adam Ray to evp, sales operations & planning, adding oversight of sales, retention and analytics to his responsibilities. Sharon Peters , svp marketing, is now overseeing the full marketing

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