Scorecard Systems has been selected by EastLink, a Nova Scotia-based triple-play provider with more than 1,600 employees from coast to coast. EastLink will deploy Scorecard’s analysis and commission calculation products.

Scorecard will provide “one version of the truth” across all departments, enabling a deeper level of understanding around customer behavior patterns, while automating the commission process.

“The Scorecard solution, allows us to better understand how we can continue to refine the customer experience in both our traditional and soon-to-be launched wireless operations,” said Deborah Shaffner, President and COO EastLink, in a statement.

The Daily

Subscribe

Mediacom Sees 24% FCF Jump

The pandemic continued to drive strong broadband gains for Mediacom in 4Q20, with the company reporting an 8.3% YOY jump in broadband customers. Adjusted OIBDA rose 16.3% to $246.8 million, while free cash

Read the Full Issue
The Skinny is delivered on Tuesday and focuses on the cable profession. You'll stay in the know on the headlines, topics and special issues you value most. Sign Up

Jobs

Seeking an INDUSTRY JOB? VIEW JOBS

Hiring? In conjunction with our sister brand, Cynopsis, we are offering hiring managers a deep pool of media-savvy, skilled candidates at a range of experience levels and sectors, The result will be an even more robust industry job board, to help both employers and job seekers.

Contact John@cynopsis.com for more information.