Scorecard Systems has been selected by EastLink, a Nova Scotia-based triple-play provider with more than 1,600 employees from coast to coast. EastLink will deploy Scorecard’s analysis and commission calculation products.

Scorecard will provide “one version of the truth” across all departments, enabling a deeper level of understanding around customer behavior patterns, while automating the commission process.

“The Scorecard solution, allows us to better understand how we can continue to refine the customer experience in both our traditional and soon-to-be launched wireless operations,” said Deborah Shaffner, President and COO EastLink, in a statement.

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Friday–October 16

NCTA CEO Eyes Spring Policy Summit

Cory Gardner is the first NCTA President/CEO to take the helm of the association without the Cable Show (also referred to as INTX: The Internet & Television Expo or the National Show) as a platform for the industry’s agenda. NCTA shuttered the 65-year-old convention in 2016. While it’s not coming back, Gardner does think there’s room for some industry show-and-tell.

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