Scorecard Systems has been selected by EastLink, a Nova Scotia-based triple-play provider with more than 1,600 employees from coast to coast. EastLink will deploy Scorecard’s analysis and commission calculation products.

Scorecard will provide “one version of the truth” across all departments, enabling a deeper level of understanding around customer behavior patterns, while automating the commission process.

“The Scorecard solution, allows us to better understand how we can continue to refine the customer experience in both our traditional and soon-to-be launched wireless operations,” said Deborah Shaffner, President and COO EastLink, in a statement.

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Friday–September 5

Football Forecast: NFL-YouTube Experiment a Sign of the Future

Tonight’s the first time an NFL game will exclusively stream live and without a paywall on YouTube, and while it’s expected to attain a hefty number of viewers, the question then becomes whether YouTube—and the networks of internet providers enabling access—can handle the blitz.

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