Backtalk
Career Moves Trilogy Communications promoted William T. Lee, Jr. to executive vice president of sales and marketing. He now oversees the company’s worldwide sales and marketing efforts in both the CATV and wireless markets. Previously, he served as president/COO of a provider of wireless device repair and logistics services to wireless carriers and device manufacturers. Quotables "Bundling is going to be one of the greatest initiatives the industry will utilize in the next five years. VoIP, networking options, HSI, more digital video options like HDTV and DVR, along with greater selection and more ‘personalized’ options will drive bundling. The challenge will be to launch these services with the wisdom to ensure we make a positive first impression. We then must follow through by our keeping our local presence ‘personal’ and continuing to make excellent service a top priority in order to maintain or gain our customers’ trust." —Allen Bryant
SCTE Board Director, Region 8
Cox Communications "The days of just `cable’ are over. In the past, IT technicians and cable technicians were separate. Today, with the trend toward networking, people who understand IP and data transportation are in demand. The pipe through which we deliver services to the customer is bigger, and transport is more complex. Training cable technicians to make that transition to understanding networking is important to our industry." —Marc Broadnax
SCTE Board Director, Region 7
Comcast "We’re rapidly moving down a path to more and more direct interface with consumer-owned electronic devices. This should eventually be a large capital savings for us, but it creates many challenges in the short term. Historically, we have used proprietary solutions. As we transition to more customer interfaces, standards are becoming a greater necessity, if our services are to work with customer-owned devices." —Steve Johnson
SCTE Board Director, Region 10,
Time Warner Cable