The Alliance for Telecommunications Industry Solutions (ATIS) needs help from the industry regarding additional information about long-distance call-completion/call-termination issues, with a due date of April 30.

In particular, ATIS needs data from telecommunications companies regarding the origination and routing of long-distance calls “in an effort to identify the root cause of these issues,” it says.

To take the ATIS survey, click here.

The background: Last year, ATIS found out some rural customers were experiencing problems receiving long-distance calls. Since then, ATIS’ Next Generation Interconnection Interoperability Forum (NGIIF) has worked to identify the cause of and/or find solutions to the call-completion problems.

The NGIIF recently surveyed rural telecom companies, and it has held a series of virtual workshops to address those problems. It is using all the input from these efforts to develop a handbook focused on root causes and solutions, best practices and relevant standards.

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