Amdocs Survey Focuses On Tech Challenges
By | January 14, 2010
Amdocs has released the results of an independent survey that explores how service providers are planning for the evolution of the connected world.
It is predicted that trillions of devices will be connected to networks by the year 2017. (For more, click here).
The Connected World Survey, conducted by analyst firm Frost & Sullivan, polled senior executives responsible for overseeing strategies for emerging devices, machine-to-machine connectivity, architecture and planning, research and development.
Survey highlights include:
- More than 80 percent of respondents cited investment in the network and network planning as the number one area of investment in terms of preparation for the connected world.
- Respondents identified the areas of device activation, billing, charging, settlement and customer-directed self-service as essential to ensure future success.
- Seamless activation, self-healing devices, and "do-it-yourself" support were ranked as critical.
- Qualitative data from the survey found that the most promising new areas of focus for service providers include healthcare, consumer electronics, government and utilities.
