Advanced Digital Broadcast (ADB) and Mariner have unveiled a solution to enable proactive pay-TV service monitoring. The joint solution integrates new software capabilities in ADB’s latest IPTV set-top boxes with Mariner’s service assurance suite, xVu.
The solution provides quantifiable metrics on the quality of the video, audio and performance of each set-top box in each home. The operator has visibility into problems of long channel change times and errors within the video such as frame drop.
The joint solution is based on TR-069, a Broadband Forum developed protocol for remote management of end user devices.
“The TR-069 protocol provides a single remote management system for the configuration of both fixed and mobile devices, which enables service providers to reduce operating costs for network and set top box management,” said Robin Mersh, COO, Broadband Forum, in a statement.