30. Jim Gleason
President/CEO, NewWave Communications

Years in Cable: 25

Education: BS, Business Administration, Southeast Missouri State

Best Advice in 7 Words or Less: Don’t give up.

We honored NewWave as our 2010 Independent Operator of the Year, and we’ve also given Gleason props in prior years for his outstanding customer service. With good reason. The MSO serves more than 100,000 customers in the Midwest and Southeast, and recently annexed Illinois and Indiana. On retrans, Gleason says cable operators should “tell everyone in Washington who will listen that this must be changed and if they care about consumers’ rates then they would address the issue. Unfettered greed should not go unpunished.”

The one burning question I have for Siri on my iPhone 4S: I still have a Blackberry – it won’t answer me? ?
My favorite meal that I can also prepare myself:  I actually can cook – I’m pretty good with BBQ ribs? 
My favorite restaurant:  Charlie Gitto’s? ?
My favorite “going out” town:  St. Louis? ?
The worst thing I’ve ever heard someone say in a meeting:  Mystery calling on a local cable office during an acquisition – When I asked what the local rate for cable was, she said “it’s HIGH!” Bad first impression.? 
My favorite sports team: Sikeston Bulldogs Football and the World Series Champion St. Louis Cardinals?
When I look at my cable set-top box, I can’t help but think that…  What a sh***y user interface – this could be so much more powerful.? ?
When it comes to retransmission consent, cable operators should…  Tell everyone in Washington that will listen that this must be changed and if they care about consumers’ rates then they would address the issue.  Unfettered greed should not go unpunished.

How many companies have you worked for since graduating from college? 2

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