15. Steve Hackley
SVP, Greater Boston Region, Comcast Cable

Years in Cable: 10-plus

Education: BA, Economics, U of Rochester; MBA, Boston College

Best Advice in 7 Words or Less: Always be able to ask two questions.

Hackley is responsible for Greater Boston’s sales, customer service, network engineering, programming, tech operations and community investment. Thanks to his leadership, by the end of the year most of the region’s HD customers will have access to more than 100 HD channels, as a result of the digital network upgrade. Plus, he led the region through the Xfinity app launch. In addition, Hackley is fiercely passionate about customer service and employee engagement. He was behind the launch of the Comcast Customer Guarantee, and his HQ is consistently found on the Boston Globe’s best places to work list.

My favorite meal that I can also prepare myself: A seriously good steak
The biggest innovation in cable over the last year has been:  Xfinity TV

The one think I tell my kids about success in life: 
Have an on-purpose life!

My favorite business and/or motivational book:
“Moneyball”

My favorite iPad app:
Soundhound

The Daily

Subscribe

Hulu, Disney+ Combo Goes Live

The Disney+ and Hulu combination went live in the U.S. on Wednesday, making the move to house all Hulu content on the Disney+ app official following a testing period. Hulu content will begin to appear in

Read the Full Issue
The Skinny is delivered on Tuesday and focuses on the cable profession. You'll stay in the know on the headlines, topics and special issues you value most. Sign Up

Calendar

Apr 25
2024 Cablefax 100 Awards Magazine Release: April 25, 2024
Jun 13
2024 American Broadband Congress Conference Registration is Open!
Jun 26
2024 FAXIES Awards Nominations Are Open!
Full Calendar

Jobs

Seeking an INDUSTRY JOB?
VIEW JOBS

Hiring? In conjunction with our sister brand, Cynopsis, we are offering hiring managers a deep pool of media-savvy, skilled candidates at a range of experience levels and sectors, The result will be an even more robust industry job board, to help both employers and job seekers.

Contact Rob Hudgins, [email protected], for more information.