We asked executives across the industry if inflation impacted their business customers, and if so, what they are doing to support them. Here’s what they had to say.
EVP and President
Our clients are diverse, and the economy affects their operations in different ways. Helping each one get the most value from their IT investment takes a tailored approach. Our solutions are scalable and flexible, making it easier for organizations to implement the modern infrastructure that will meet their needs today while laying the foundation for future growth. Some clients are also struggling to fill job vacancies. Our managed network services are helping organizations simplify their IT operations and free up in-house talent for other priorities.
We’ve heard general concerns from our commercial clients about rising inflation and issues with seemingly never-ending supply chain issues. We recently increased our broadband speeds which has helped customers have more choices and get more bang for their buck. Our team is very generous with their time and expertise in helping businesses right-size their services if they have cost concerns – even if that means reducing their level of service. We want to do what’s best for our customers. It pays dividends in the long run!
VP, Business Sales & Advertising
Inflation can be particularly challenging for small businesses. In response, WOW! has designed creative, flexible, and budget-friendly offerings for business customers, including Fiber Flex which delivers asymmetrical speed tiers so customers don’t have to pay for upload speeds they may not need, a small business bundle designed specifically to meet the needs of small businesses, and our Local Advantage program which features small businesses in 1,000 WOW! Business TV commercials over 12 weeks.