Ryan Pitcher, Atlantic Broadband
In the midst of COVID-19 precautions, one Atlantic Broadband employee put the welfare of others first. Pitcher, a 13-year employee and maintenance technician for Maryland/Delaware based out of Middletown, was headed back to his truck from a job at 10:15am on April 1 when he heard a woman screaming on the other side of the cul-de-sac. He turned to see flames leaping from the back of a trailer home. Ryan, who has been a volunteer firefighter for more than 20 years, moved quickly, entered the residence and yelled for everyone to get out. One of the four occupants who is disabled was still in his bed. Ryan got him out of the bed and helped carry him out of the unit. All of this took place before fire engines arrived and before most of us had a second cup of coffee.
(This is a new weekly feature shining a spotlight on those in the industry who are going above and beyond during the pandemic. Send stories about your heroes to Amy Maclean at firstname.lastname@example.org with the subject line: Hero of the Week.)