Years in Cable: 35
Education: BBA, University of Michigan, Stephen M. Ross School of Business; JD, Wayne State University Law School
Collins serves as the top executive responsible for sales and marketing, operations, network development and customer service for 1.7 million customers in nearly 800 communities across four states. Last year his leadership helped the Heartland Region grow revenue and cash flow while improving net adds across video, data, voice and home security. Collins led the effort to uniformly deliver an excellent experience for customers, improving the region’s on-time appointment rate to more than 98 percent. As 2017 continues, he’ll lead the region as a host of new services are introduced, including Xfinity On Campus, Cloud DVR, DOCSIS 3.1, and outdoor WiFi networks.