Other executives might grow bored with the minutia involved in running an effective business, but Mayo actually enjoys the details. That level of focus has helped Mayo and her team develop innovative ways to improve customer service without losing focus on the post-merger integration of the legacy companies. Knowing that Charter’s relationship with its 41 million-plus customers is a crucial part of the overall brand fuels Mayo’s desire to do things right. Mayo says her favorite TV character these days is Selina Meyer from “Veep,” adding, “I run my organization a lot like she runs her White House. Just kidding.”
Who is your favorite current female TV character and why?
The Julia Louis-Dreyfus character Selina Meyer from HBO’s “Veep.”I run my organization a lot like she runs her White House. Just kidding.
What famous woman, living or deceased, would you like have dinner with?
Eleanor Roosevelt. I’m fascinated with her pioneering spirit and ability to overcome the political challenges of her day.
Best advice for relieving stress?
Run – fast and far.