Hometown: Sikeston, MO
Favorite Sports Team: St. Louis Cardinals
I want 30 seconds in an elevator with: Elon Musk
What impact could AI have on the industry’s future? Predicting customer experiences—either positive or negative and working ahead of the event to impress the customer and make their service experience excellent
Biggest roadblock in fiber expansions? Pole attachments—this has to get fixed and regulators don’t know the impact this has on limiting fiber expansion.
My best ideas come with… collaboration and time to think—not when everyone is “working from home.”
My prediction for NFL Sunday Ticket on YouTube: buffering!
Last TV series watched: “Full Swing”
Slack or Microsoft teams: Neither
Where do you work most frequently—home, office, road? On the road.
