Harnegie leads efforts to showcase Buckeye Broadband’s customer experience initiatives in the role of director of brand management and retail operations. This year she oversaw the construction of the company’s 7,000 square-foot flagship retail location, developed 150+ consumer engagement events and reimagined the management of the online sales team by focusing on accountability and personal strengths. Her greatest professional accomplishment, she says, is “recruiting and coaching a division of multi-generational leaders to exponentially increase our impact as cultural change agents, both within and outside of our organization.”
What has been your biggest professional accomplishment to date?
Recruiting and coaching a division of multi-generational leaders to exponentially increase our impact as cultural change agents, both within and outside of our organization.
What attracted you to this industry?
I was looking for a culture built on collaboration & innovation, this opportunity married those items perfectly.
Best piece of professional advice you’ve received?
“Make a conscious decision to gain strength, courage or confidence from every challenge you face… each is a new opportunity for growth” – Dad