Years in Industry: 30+
After serving as interim GM of the system following the departure of Jeff Abbas, Shook was named the permanent head of the Toledo-based provider last summer. He first joined the company in 2015 and helped create Buckeye’s own version of the Geek Squad, the Brainiacs. The elite squad of tech experts help with internet devices, networking problems and more. Shook has made it his mission for Buckeye to establish direct connections to customers and improve the experience.