Reid was upped to her current position in June, but she has already implemented an automation strategy for lifecycle management in Charter’s Network Operations division. She is also dedicated to improving internet reliability across Charter’s service areas, advocating for improvements to FTTP technology and matching customers with the right equipment to ensure they are receiving the speeds to which they subscribe. She hopes to continue evolving Charter’s hybrid cloud strategy.
What advice would you give young women entering the business world today? As a mom of two teenage girls who will soon enter the workforce, I tell them—and every young woman—to speak up, stay curious and lift others as they climb. Confidence grows through action, not approval.
How do you push through imposter syndrome or self-doubt? I remind myself that growth feels uncomfortable because it’s new, not because I’m unqualified. I focus on impact over perfection and lead with preparation and purpose. I also think of my two teenage daughters—how I want them to see that confidence isn’t the absence of doubt, it’s the courage to keep showing up anyway.