Hotchkiss added another feather to Plume’s cap last year with the successful launch of Network Priority, which gives users improved control of WiFi performance by leveraging advanced Deep Packet Inspection capabilities to identify traffic from over 3,500 applications and deliver custom prioritization. Plume is not only strengthening its position in the U.S., but it’s expanding globally. In March 2024, Hotchkiss oversaw the opening of the company’s first office in Hyderabad, India—its 10th global office focused on research and development across software engineering, data engineering, DevOps and quality assurance.
What’s the definition of a bundle in 2025? Data and WiFi stand alone as the uncontested anchor services for CSPs. Voice has morphed into mobile services, and video is now a collection of live and OTT apps. The new differentiating bundle for CSPs must include exceptional levels of customer support, intelligent services for family controls, whole-home cybersecurity protection and the ability for CSPs to predict the needs of their consumer before they ask.
Greater competitive threat to wired broadband—fixed wireless or LEO satellite? Fixed Wireless Access. While LEO satellite companies do pose a risk for CSPs in limited areas without proper bandwidth coverage, FWA competitors are able to offer solutions in suburban and urban mass markets. CSPs must improve their focus on reliability and customer service to combat FWA encroachment.
What company (other than your own) would you like to spend a day working at? Anduril. They have many interesting projects without published technologies that would be interesting to learn.
The last time I used AI was to… research the legal meaning of a complicated matter with Claude. It was very helpful.
Most beautiful place visited: Yosemite National Park in California. Cliché, but true.
Last concert attended: Bon Jovi, several years ago.