McIntosh makes sure Charter is actively and consistently supporting all efforts to simplify and enhance the customer experience. A first-generation American, she grew up on college campuses while her parents, who were from Trinidad and Tobago, were pursuing higher education opportunities. This experience led her to be genuinely committed to education. Count McIntosh among execs who are fans of ABC nighttime. “ABC has done a nice job with featuring diversity across its entire primetime lineup with shows that feature and celebrate diversity,” McIntosh says.