This May marked a major milestone in Henderson’s career when she entered the Class of 2014 Cable Pioneers. It’s not hard to see why. Her business acumen at Arris coupled with her dedication to cable’s education, diversity and inclusion programs define her as a true leader in the industry. She’s been deeply involved in creating and promoting the NAMIC weekly educational seminar series, and she just co-chaired the WICT Philadelphia Tech It Out! event in August featuring senior thought leaders in cable. The biggest emerging trend in cable? “WiFi, of course,” she says. “WiFi has become one of the human basic needs.”

What’s the definition of diversity in 2014, and how can the cable industry do better in the area of inclusiveness?

I feel diversity has moved beyond ethnicity. Diversity in the workplace now refers to the differences between individuals in an organization such as race, sexual orientation, ethnic assembly, age, temperament, cognitive style, residency, organizational capacity, training, background, and education. The cable industry has evolved tremendously over the last twenty years in the areas of race and women in the service provider, programming and vendor sectors, but we need to do more outreach to the LGBT community, women, and minorities to fill engineering positions in our industry.

What’s been your company’s biggest innovation this year?

Arris showed the industry’s first DOCSIS 3.1 demonstration on a shipping CCAP — our E6000 Converged Edge Router (CER) at this year’s Cable Show in Los Angeles. The E6000 CER puts tomorrow’s complex multiscreen experiences, high-density video formats, and converged video and data services well within reach. The demo highlighted the E6000 CER’s ability to run full CCAP with video and DOCSIS services converged on the same F connector and interoperability between current DOCSIS 3.0 SC-QAMs (24 DOCSIS bonded channels and 8 video channels) and a DOCSIS 3.1 OFDM block.

Name one emerging trend in cable we should all have our eye on?

Wifi, of course! Wifi has become one of the human basic needs. Wifi is changing EVERYTHING and the cable industry over the last several years has made an elegant transition into this space.

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FCC acting chairwoman Jessica Rosenworcel told any providers that are making it difficult for consumers to sign up for the Emergency Broadband Benefit program to “knock it off” during a press conference

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