Director, Video Operations
Cox Cable

As Cox evolves its video viewing experience to be more individualized, Marts is helping to lead the charge. Just this August the operator launched its Contour personalized guide for TV programming and its accompanying iPad app, including tailored suggestions for up to eight profiles. And Marts is an executive who understands the importance of keeping in step with customer wants and needs. If she had to swap jobs? “My background is field operations, so I think it would be nice to be able to swap jobs with a field technician,” she says. “These front-line positions interact with our customers in a very personal way.”

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