VP, Strategic Sales
TOA Technologies

No stranger to the industry, McLaughlin worked in cable for 15 years before heading to TOA, which provides field services management solutions. This past year, she locked in several contract renewals with cable ops, including Cox and Cable One. Moving forward, she’ll continue to build relationships with providers as she works to increase productivity, reduce operational costs and enhance customer service. “My favorite part of my job is really the collaboration with our clients,” she says. “I always enjoy working with management and pushing the envelope a little to find new ways we can help them use TOA’s field service management technology to provide a fantastic customer experience.”

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ACA Connects announced that Jack Latzer will serve as its new EVP and COO, starting at the end of September. Latzer was most recently VP, Production Solutions at NCTI , where he worked for more than 20 years

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