VP, Strategic Sales
TOA Technologies

No stranger to the industry, McLaughlin worked in cable for 15 years before heading to TOA, which provides field services management solutions. This past year, she locked in several contract renewals with cable ops, including Cox and Cable One. Moving forward, she’ll continue to build relationships with providers as she works to increase productivity, reduce operational costs and enhance customer service. “My favorite part of my job is really the collaboration with our clients,” she says. “I always enjoy working with management and pushing the envelope a little to find new ways we can help them use TOA’s field service management technology to provide a fantastic customer experience.”

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CFX Review: The Five Industry Stories that Defined 2025

Sometimes, to look forward, you’ve got to look back. As we head into 2026, the CFX editors reflect on the year that was, recapping what they believe were the five biggest stories of the past 12 months.

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