Lopez keeps his focus trained on the customer experience of those in Comcast’s Oregon-SW Washington region. He spearheads initiatives to ensure the region has a skilled and empowered workforce, that they operate with integrity and that they represent the needs and desires of the customer. He’s equally passionate about bringing new customers into the Comcast fold as he is retaining the company’s base—and he has led the region to achieving a number of important operational, sales and financial metrics, while overseeing the development, beta and roll-out of a home-grown, cloud-based tool designed for techs in the field. Lopez also has been a strong advocate for the Net Promoter System, continually reminding the 2000-plus employees in the region that this is a methodical process, which is demonstrating positive results.

The Daily

Subscribe
Tuesday–July 15

Netflix, Peacock Saw Viewership Boost in June

Nielsen ’s latest The Gauge report shows Netflix and Peacock had a very good June. Netflix saw a 13.5% increase in viewing over May, accounting for 42% of streaming’s total monthly gain. The uptick is due

Read the Full Issue
The Skinny is delivered on Tuesday and focuses on the cable profession. You'll stay in the know on the headlines, topics and special issues you value most. Sign Up

Calendar

Sep 11
2025 Faxies Awards Faxies Nominations Open! Final deadline: 4/4/25
Full Calendar

Jobs

Seeking an INDUSTRY JOB or hiring for one?
VIEW JOBS

In conjunction with our sister brand, Cynopsis, we are offering hiring managers a deep pool of media-savvy, skilled candidates at a range of experience levels and sectors. The result will be an even more robust industry job board, to help both employers and job seekers.

Contact Carley Ashley, [email protected], for more information about posting a job on the website and our Jobs newsletter, sent twice weekly to 85,000 media professionals.