Lopez keeps his focus trained on the customer experience of those in Comcast’s Oregon-SW Washington region. He spearheads initiatives to ensure the region has a skilled and empowered workforce, that they operate with integrity and that they represent the needs and desires of the customer. He’s equally passionate about bringing new customers into the Comcast fold as he is retaining the company’s base—and he has led the region to achieving a number of important operational, sales and financial metrics, while overseeing the development, beta and roll-out of a home-grown, cloud-based tool designed for techs in the field. Lopez also has been a strong advocate for the Net Promoter System, continually reminding the 2000-plus employees in the region that this is a methodical process, which is demonstrating positive results.

The Daily

Subscribe
Friday–April 10

Get a Glimpse: A Snapshot of an Industry in AI Transition

To unpack how AI is influencing the industry, CFX conducted a “State of AI Adoption in Cable and Media Survey” in 1Q26, featuring insights from 90 leaders and professionals who work in various segments.

Read the Full Issue
The Skinny is delivered on Tuesday and focuses on the cable profession. You'll stay in the know on the headlines, topics and special issues you value most. Sign Up

Calendar

May 5
T Howard Annual Awards Dinner T. Howard Foundation Annual Awards Dinner
May 30
2026 Top Ops Awards2026 Top Ops Awards
Jun 4
2026 Cynopsis Sports Awards Presented in partnership with Cablefax
Nov 3
2026 Most Powerful Women Awards2026 Most Powerful Women Awards
Full Calendar

Jobs

Seeking an INDUSTRY JOB or hiring for one?
VIEW JOBS

In conjunction with our sister brand, Cynopsis, we are offering hiring managers a deep pool of media-savvy, skilled candidates at a range of experience levels and sectors. The result will be an even more robust industry job board, to help both employers and job seekers.

Contact us at marketing@cynopsis.com, for more information about posting a job on the website and our Jobs newsletter, sent twice weekly to 85,000 media professionals.