Prior to assuming his new role overseeing all operations and operations strategies this summer, Pillai was the company’s VP of infrastructure. He leads by example, and his ability to find and inspire team members that share his passion for providing exemplary customer service may be the core of his own success. “Operations automation will continue to deliver service enhancements to customers and improve operations efficiency,” he says. “Also, the ability to expand self-service should be a major focus for cable over the coming years.”

The technology that will most benefit cable over the next year is…
Operations automation will continue to deliver service enhancements to customers and improve operations efficiency. Also, the ability to expand self-service should be a major focus for cable over the coming years.

My personal election campaign slogan would be…
Lead by example.

Favorite charity organization you work with?
Recently we began to contribute to the BlinkNow foundation, a nonprofit foundation serving an ever-growing, ever-inspiring community in Surkhet, Nepal. Maggie Doyne’s story and vision really touched our family.

The Daily

Subscribe

Ratings

You can thank the World Cup for making this week’s weekly cable ratings look slightly different. While Fox News , ESPN and MS Now took their usual spots in primetime with 2.24 million, 1 million and 992,000

Read the Full Issue
The Skinny is delivered on Tuesday and focuses on the cable profession. You'll stay in the know on the headlines, topics and special issues you value most. Sign Up

Calendar

Jul 17
2026 Top Ops Awards Top Ops Awards Entry Deadline
Nov 3
2026 Most Powerful Women Awards2026 Most Powerful Women Awards
Full Calendar

Jobs

Seeking an INDUSTRY JOB or hiring for one?
VIEW JOBS

In conjunction with our sister brand, Cynopsis, we are offering hiring managers a deep pool of media-savvy, skilled candidates at a range of experience levels and sectors. The result will be an even more robust industry job board, to help both employers and job seekers.

Contact us at marketing@cynopsis.com, for more information about posting a job on the website and our Jobs newsletter, sent twice weekly to 85,000 media professionals.