A former aspiring film director, Biava has an eye for the big picture. He and his team ensured that the new X1 platform was successfully installed in customer homes throughout Florida during the last 12 months. Biava’s region has made tremendous strides in critical business areas—no easy feat given that Florida is one of the most competitive marketplaces in the country. Employees under Biava’s leadership have adopted a renewed teamwork mindset, and developed a heightened sense of urgency when it comes to servicing customers. Fluent in Spanish, Biava brings more than 20 years of experience to his role.

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Circumstances have conspired to require me to do the food shopping for our household these days, something I had always avoided. I have an almost preternatural aversion to the unending aisles of major food

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