Allen is leading several customer experience transformations across the customer lifecycle, including ensuring employees are ready to support new products, developing new video capabilities, elevating video chat and launching a new video bill that provides personalized descriptions of charges. He has a deep understanding of how the cable business operates as a former operations and market leader. Previously, Allen led mergers and acquisitions and portfolio management in securing private equity financing, which affords him added business acumen to see strategic opportunities that others may not.

The Daily

Subscribe
Friday–January 9

Eventful 2025 Sets Up a Busy Year Ahead

If 2025 was about positioning, 2026 is shaping up as a year of execution. That goes for the FCC, which has set the stage for spectrum auctions, broadcast ownership rules reform and heightened scrutiny of network/affiliate dynamics, as well as companies hoping to close on high-profile mergers that would reconfigure their respective industries.

Read the Full Issue
The Skinny is delivered on Tuesday and focuses on the cable profession. You'll stay in the know on the headlines, topics and special issues you value most. Sign Up

Calendar

Jan 16
Cablefax 100 Awards 2026 CFX100 2026 | Nomination Deadline
Full Calendar

Jobs

Seeking an INDUSTRY JOB or hiring for one?
VIEW JOBS

In conjunction with our sister brand, Cynopsis, we are offering hiring managers a deep pool of media-savvy, skilled candidates at a range of experience levels and sectors. The result will be an even more robust industry job board, to help both employers and job seekers.

Contact us at marketing@cynopsis.com, for more information about posting a job on the website and our Jobs newsletter, sent twice weekly to 85,000 media professionals.