Allen is leading several customer experience transformations across the customer lifecycle, including ensuring employees are ready to support new products, developing new video capabilities, elevating video chat and launching a new video bill that provides personalized descriptions of charges. He has a deep understanding of how the cable business operates as a former operations and market leader. Previously, Allen led mergers and acquisitions and portfolio management in securing private equity financing, which affords him added business acumen to see strategic opportunities that others may not.

The Daily

Subscribe
Thursday–December 11

CTS Inks Distribution Deals

Charter and Cox signed deals with Comcast Technology Solutions to help with the distribution of linear channels for out-of-market sporting events.

Read the Full Issue
The Skinny is delivered on Tuesday and focuses on the cable profession. You'll stay in the know on the headlines, topics and special issues you value most. Sign Up

Jobs

Seeking an INDUSTRY JOB or hiring for one?
VIEW JOBS

In conjunction with our sister brand, Cynopsis, we are offering hiring managers a deep pool of media-savvy, skilled candidates at a range of experience levels and sectors. The result will be an even more robust industry job board, to help both employers and job seekers.

Contact us at marketing@cynopsis.com, for more information about posting a job on the website and our Jobs newsletter, sent twice weekly to 85,000 media professionals.