Allen is leading several customer experience transformations across the customer lifecycle, including ensuring employees are ready to support new products, developing new video capabilities, elevating video chat and launching a new video bill that provides personalized descriptions of charges. He has a deep understanding of how the cable business operates as a former operations and market leader. Previously, Allen led mergers and acquisitions and portfolio management in securing private equity financing, which affords him added business acumen to see strategic opportunities that others may not.

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Friday–December 13

State of DEI: NAMIC, AIM Analyze Workforce Representation

At a time when investments in DEI efforts are being questioned, NAMIC is checking in to remind the industry of the tangible change these initiatives are making.

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Cablefax 100 Awards Nominations Open November 13th, 2024.
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