Regional VP
Charter Communications

Based in Greenville, SC, the thoughtful 28-year cable/broadband exec constantly ruminates on the issue of how to best “meet our customers’ expectations.” He believes “we are closing the gap on a better customer experience based on a number of internal customer experience metrics, but we still have to work on the customer’s perception of the company and the industry.”

The Daily



Altice USA is moving UPtv and Aspire TV from its Residential Optimum Select, Economy, Value, and

Read the Full Issue
The Skinny is delivered on Tuesday and focuses on the cable profession. You'll stay in the know on the headlines, topics and special issues you value most. Sign Up