Regional VP
Charter Communications

Based in Greenville, SC, the thoughtful 28-year cable/broadband exec constantly ruminates on the issue of how to best “meet our customers’ expectations.” He believes “we are closing the gap on a better customer experience based on a number of internal customer experience metrics, but we still have to work on the customer’s perception of the company and the industry.”

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Monday–September 15

EchoStar Outlines Life With Less Spectrum

EchoStar CEO Hamid Akhavan didn’t beat around the bush during Monday’s investor presentation—the company probably wouldn’t have held it if it hadn’t already been scheduled.

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