Regional VP
Charter Communications

Based in Greenville, SC, the thoughtful 28-year cable/broadband exec constantly ruminates on the issue of how to best “meet our customers’ expectations.” He believes “we are closing the gap on a better customer experience based on a number of internal customer experience metrics, but we still have to work on the customer’s perception of the company and the industry.”

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Eventful 2025 Sets Up a Busy Year Ahead

If 2025 was about positioning, 2026 is shaping up as a year of execution. That goes for the FCC, which has set the stage for spectrum auctions, broadcast ownership rules reform and heightened scrutiny of network/affiliate dynamics, as well as companies hoping to close on high-profile mergers that would reconfigure their respective industries.

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Cablefax 100 Awards 2026 CFX100 2026 | Nomination Deadline
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