Title: EVP/COO, Shentel
Years in Cable: 6
Education: BBA, College of William and Mary
Best Advice: Luck is when preparation meets opportunity.

Why Him? As a CPA and with a career in telecom, MacKenzie is passionate about numbers and creating a great customer experience. He has built an energetic team at Shentel that meshes the culture of a traditional regulated telephone company’s focus on outstanding service metrics with the entrepreneurial and innovative culture of a cable operator. MacKenzie, who started his career in the telecom industry in 1975, never does anything because “That’s the way it was always done.” He is always looking to do something different, and to do it better than it was done before.

I watch the majority of programming on this device: TV

The biggest innovation in cable over the last year: Development of the DOCSIS 3.1 standard

John, Paul, George or Ringo? Ringo

I wish Congress would just… update the 20-year-old Cable Act

The technology that will most benefit cable over the next year is: More integration of APPS into set top boxes.

Favorite vacation spot: Bermuda

Beach or mountains? Mountains

Favorite TV show as a kid: “Captain Kangaroo”

My favorite business/motivational book: Servant Leadership by Robert Greenleaf

The Daily


Vexus Going Bigger in Texas

Vexus Fiber announced plans to build out its fiber network in Nacogdoches, Texas, and the surrounding areas. The expansion, to be

Read the Full Issue
The Skinny is delivered on Tuesday and focuses on the cable profession. You'll stay in the know on the headlines, topics and special issues you value most. Sign Up


Dec 3
Cablefax Program Awards Call for Entries
Dec 7
Most Powerful Women Celebration Register to Join Us in NYC to Celebrate!
Full Calendar


Seeking an INDUSTRY JOB?

Hiring? In conjunction with our sister brand, Cynopsis, we are offering hiring managers a deep pool of media-savvy, skilled candidates at a range of experience levels and sectors, The result will be an even more robust industry job board, to help both employers and job seekers.

Contact John@cynopsis.com for more information.