Allowing customers to self-manage the most commonly needed tasks from any Mobile device, Comcast’s My Account app has literally put the power of account management in the hands of its customers. All the common needs are covered:  paying the bills, profile information, troubleshooting connection issues, and much more. The future of customer service? Empower the customer. Well done, Comcast.

 

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Doing Good

Lifetime announced “Gift of a Lifetime,” part of the net’s pro-social giveback initiative partnering with charities to identify five women and their families to receive the “gift of a lifetime”

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