VP, Customer Care
Comcast, Greater Denver Region

McIntosh – one of the two highest-ranking African-American women in Comcast’s West Division – oversees customer service management for nearly 850,000 customers, two call centers and more than 900 employees. McIntosh handles seven-figure deals with technology and outsource vendors to support customer service ops.

The Daily

Subscribe
Monday–May 17

Regulatory Landscape for Discovery-WM

Sen Dick Blumenthal (D-CT) is already calling for close scrutiny of a Discovery-WarnerMedia combo. “Recent lax antitrust enforcement has allowed a dramatic consolidation in the media market that is driving

Read the Full Issue
The Skinny is delivered on Tuesday and focuses on the cable profession. You'll stay in the know on the headlines, topics and special issues you value most. Sign Up

Calendar

Jun 10
The FAXIES Awards – Virtual CelebrationSave the Date! - June 10, 2021
Jul 16
Diversity List – 2021 Nominations Due: July 16, 2021
Sep 10
Most Powerful Women – 2021 Nominations Due: Sept 10, 2021
Dec 7
Most Powerful Women CelebrationSave the Date!
Full Calendar

Jobs

Seeking an INDUSTRY JOB?
VIEW JOBS

Hiring? In conjunction with our sister brand, Cynopsis, we are offering hiring managers a deep pool of media-savvy, skilled candidates at a range of experience levels and sectors, The result will be an even more robust industry job board, to help both employers and job seekers.

Contact John@cynopsis.com for more information.