VP, Customer Care
Comcast, Greater Denver Region

McIntosh – one of the two highest-ranking African-American women in Comcast’s West Division – oversees customer service management for nearly 850,000 customers, two call centers and more than 900 employees. McIntosh handles seven-figure deals with technology and outsource vendors to support customer service ops.

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Charter Calls Increase in Cuts ‘Acts of Domestic Terrorism’

While Charter faced some pushback over branding a June fiber cut incident as domestic terrorism, it’s continuing to make the claim for other parts of its footprint that have been impacted by such crimes. The

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