WiFi is everywhere—but it can also be a mess, with buffering, choppy video performance and slow speeds only a few of the problems that vex consumers. But ARRIS has largely come to the rescue with a suite of tools that consumers will never see, but that help make sure their WiFi experience meets their high expectations. Its ServeAssure browser-based app lets technicians quickly identify and fix issues, creating more satisfied customers. And when you consider that some 20% of broadband service calls involve WiFi-related issues, it’s a good thing ARRIS is in the industry’s corner.

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Friday–October 31

Internet Subs Drop, Mobile a Positive for Charter

Charter and Comcast’s earnings calls resembled one another in some ways, particularly with large gains in the mobile department while competition for internet customers continues to escalate.

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