WiFi is everywhere—but it can also be a mess, with buffering, choppy video performance and slow speeds only a few of the problems that vex consumers. But ARRIS has largely come to the rescue with a suite of tools that consumers will never see, but that help make sure their WiFi experience meets their high expectations. Its ServeAssure browser-based app lets technicians quickly identify and fix issues, creating more satisfied customers. And when you consider that some 20% of broadband service calls involve WiFi-related issues, it’s a good thing ARRIS is in the industry’s corner.

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Charter CEO Talks Broadband Moves, Next Steps for Video

For Charter CEO Chris Winfrey, when you push one-time events aside, the underlying trend for subscribers is actually slightly better YOY.

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