WiFi is everywhere—but it can also be a mess, with buffering, choppy video performance and slow speeds only a few of the problems that vex consumers. But ARRIS has largely come to the rescue with a suite of tools that consumers will never see, but that help make sure their WiFi experience meets their high expectations. Its ServeAssure browser-based app lets technicians quickly identify and fix issues, creating more satisfied customers. And when you consider that some 20% of broadband service calls involve WiFi-related issues, it’s a good thing ARRIS is in the industry’s corner.

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Wednesday–September 17

MSNBC-NBC News Split Dates Set

In a Wednesday editorial call reported on by the trades, MSNBC SVP, Newsgathering Scott Matthews outlined when the cable network will break away from NBC News as part of the Versant spinoff from NBCUniversal.

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