We were among the lucky ones when we called Comcast svp Filemon Lopez on his cell phone. "It’s amazing you could get through," he said. "No one regionally can get through." That’s one of the reasons why he’s still trying to account for 1/3 of the employees in his region, which includes the hard-hit Broward and Miami/Dade Counties and the FL Keys. Other than a few leaks, Comcast suffered little structural damage to its facilities. It’s re-routing calls to Jacksonville and setting up food distribution centers for employees in S FL. The main challenge there is the lack of power and gas: Comcast’s crews are using fuel reserves and back-up generators. "Fuel management is critical," Lopez said.

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