How can cable compete with the telcos in the business services market? On Oct. 18, vendors and operators gathered in Atlanta for the SCTE Hot Topic Symposium on Business Services and examined that very question. The answer focused on the small-to-medium-sized business market segment. Bill Stemper, president of Comcast Business Services, delivered the symposium’s keynote address. In his speech, Stemper discusses the importance of effective strategy, including marketing and customer service. Credits:
Producers: Jonathan Tombes, Jennifer Rinaldi
Editor: Christine Hardtman
Video shot by Crews Control

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Charter Unpacks Impact of ACP’s Sunset

Charter hasn’t been immune to the slowdown in broadband activity in 1Q24, reporting the loss of 72,000 residential and SMB internet customers. It’s looking at what the discontinuation of ACP will mean for its sub base.

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