Verizon Business is expanding its offerings to large businesses and government agencies to reduce the complexity of unified communications and collaboration (UC&C).
The company is adding management of several applications to its Cisco Unified Communications System Release 7.0 portfolio. The new applications, which include presence, contact center and messaging, are available immediately to customers in the U.S. and many European countries, and will be available early next year in the Asia-Pacific region.
Verizon Business currently manages a broad set of Cisco Unified Communications System Release 7.0 applications, which it launched in December 2008.
"IT decision-makers continue to view unified communications as a primary way to transform operations and change organizational collaboration both internally and with customers, partners and suppliers," Nancy Gofus, Verizon SVP, global business products, said in a statement. "Our fully managed UC&C solutions can help enterprises improve productivity, enhance customer service and streamline critical business processes."