Happy 2012! Here’s the first trivia question of the year: This CableFAX 100 exec’s advice is the following: "Arrive early, stay late and raise the bar."

Tweet or Facebook us your guesses, folks. Good luck!

Here’s the answer to our last trivia question: Rimrock Ranch, Sisters, Ore., is NBCU’s Bridget Baker’s favorite vacation spot.

—CableFAX Team

If you haven’t received your copy yet of the CableFAX 100 Magazine, check out the digital version online here. Go to Facebook.com/cablefax for pics of the Dec. 8 event.

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NCTC Members Test AI’s Potential

Answering a customer’s billing question costs Conway Corp. about $10.50 when a human picks up the phone. With AI, that drops to $6.50—and 40% of callers never need a human at all.

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